Stein-Dense replies

Hi all,

I dropped Stein-Dense an email about a few oarts (about 700 euros) and got the automated response but nothing more.
Tried again, using the same thread, a couple of weeks later saying I’d probably missed their reply but still nothing.
Do I really have to go to the expense of ringing them or am I being a numpty,

Thoughts please

do they have more than one mailbox available?

Don’t know, I just used the one off the discounts page and followed the instructions. The automated reply says it’ll be about two days :laughing:

i have emailed them before and they did reply in a few days, with the usual german thorough answer.

They’re not great. I’ve tried twice to ask how the discount thing works and had no success with any answers.