Just wondering if others are having issues like me with their new/low mileage V7
After rain my hi-beam flickered on and off (dangerously confusing traffic on a dark road), hi-beam stayed on then returned to main-beam.
Impossible to change gear after first starting and pulling away in the morning. Dangerous wen you pull out on the road and are completely unable to change up and the traffic is hooning down on you!
Black finish peeling from end-cans (stone version)
Occassionaly the neutral light/gear indicator gets stuck on neutral no matter the gear I am actually in.
Very often the start button will not register or it kind of hiccups before getting going.
Now done 1350 miles… Not overly chuffed. Kind of waiting to see what happens next.
Love the ride, love the look but the whole point of buying it was as a regular commuter because my other Guzzi were becoming a bit stressed as daily’s and developing niggles. I ended up buying off the peg niggles!
Hi,
I’m sorry to hear about your problems with the bike. I also rely on mine to commute, so can relate.
I also had a problem with the high beam not working or being erratic, but I managed to trace it to a faulty USB cable connected to the switched port under the seat which I’d installed to run my phone. I’m also wondering if you may have a fault with the instrument cluster, given your other problems? Maybe taking it to the dealer, as it should still be under warranty?
The gear selection improved a lot on mine once I’d covered about 2k, and I now have no problems at all. Maybe wait a while as things bed in? The paint on the end cans seems a bit thin, although mine rubbed off because of my previous panniers rubbing against them. I’ve not had any peeling, although I have seen people report paint coming off the Stone, but on the down pipes. Again, the warranty should cover it.
Good luck with getting things fixed.
I had some great change issues with mine which i ignored. Needed a new clutch after 2000 miles, MG not interested as i was a month out of warranty.
There seemed to be two problems. I hadn’t adjusted the clutch cable at the lever regularly. Secondly the push rid was sticking where it goes in at the back. Servicing with a Guzzi specialist would’ve checked that. But during lockdown i just went round the corner.
It was very expensive to fix. No problems since then. Apart from the indicators which regularly fail, have to take the switch apart, blue on it and put it back together. Ditto the brake light, but that’s just the bulb connection. And the mirrors that work loose and need a 21mm to tighten. Love the bike though.
Thank you for sharing! I appreciate the shared experience and will see how I should take this forward as I purchased the bike from Colchester but i live west of Glasgow. We shall see!
Gullpppp!!
Warranty rules state that we can use our round the way prefered local mechanic as long as they use OEM and recommended products? No?
Anyway, 2000 miles and a new clutch!! Wild. Fingers crossed. I got a new one to prevent my older models suffering the strain of a daily commute. Based on what you’ve reported I could have saved myself the ££’s and just spent more keeping an older girl going.
We shall see!
I’m very sorry to hear about all the agro you’re experiencing with the bike. As GodBotherer pointed out, my understanding also is that the work doesn’t need to be done by MG to keep the warranty valid.
If this clutch failure was recent and if you have evidence, you might have a case against either the mechanic or MG. You might be able to get legal advice or representation either through your motor or home policy, if you have legal cover. Or write in to the bike lawyer at MCN or Ride. If you have a case and they publish it, you might embarrass MG into a goodwill payment. I only mention this because I know that the clutch replacement is a big and expensive job.
When you mention the indicators, do you mean the controls not working? I had mine replaced under warranty, although you can probably remedy that yourself by opening it up and applying contact cleaner. As for the mirrors, I get that too but it’s to be expected with a viby v-twin. But it’s a small price for such a lovely engine!
Yes the indicator controls stop working every now and then, just need a spray.
Thanks for the suggestions about the clutch issue. It’s some time ago now and I’ve kind of got over it, but thought it worth pointing out those two contributory failings.
I take it to a specialist now (Max Vanoni in Putney), but not a main dealer. Same with my old Yamaha. Peace of mind.
Sadly I had a litany of problems with my V7 Mk II. Engine and gearbox paint fell off very quickly, I replaced 2 speedos, major issues with the lambda sensors leaning the bike out to the point where it stalled, cured by removing them. Indicator switch was a bit hit and miss occasionally, but indicator bulb holders themselves are pretty poor and need regular attention. Poorly earthed regulator burnt out after 20k miles and weirdly both the gearbox and bevel box vent caps clogged up with rust and had to be replaced. After 60k miles it developed an electrical fault which stopped the engine - after 8 weeks of very detailed electrical diagnostic work, I couldn’t find the fault and the bike is now being broken for spares. Lovely bike but dispiriting to own sometimes. Nevertheless I’ve replaced it with another one of similar vintage but a lot less miles and all is very good so far. All I can say is that Moto Guzzi brand loyalty is bombproof because we all keep going back to them…
Hi there
Yes, I’m getting the indicator problem on my 2024 V7 Stone SE and, during this last period, a difficulty of getting out of first into any other gear for a couple of hundred yards on setting off. Also have the starter button issue (sometimes fires, sometimes one dead response and the latest escalation being three ‘deads’ before a live response. Funny how as you get used to it starting eventually, you kind of start adapting to it.
Often poor quality is linked to an outside supplier working to a price, found the pannier rack chrome peeling on my new Calli, replaced under warranty no issue, 2 yrs later same again but now out of warranty!
All so consistently similar to my own. Any sense that there is acknowledgment from MG that these are faults from factory and have you heard of anyone getting a fix from them?
Well, I’m getting my speedo changed under warranty because of misting (but, I’m a bit sceptical that the episode won’t just be repeated with the new speedo). Oddly, the really quite bad condensation that also appears in the headlight and running light as soon as the ambient temperature drops to about 6 degrees C is considered ‘normal’ and is a specific exclusion in the warranty document. Hmm. Funny because it’s never been normal on any other bike I’ve had on the road since I was a teenager (and that’s a long time ago). And I wouldn’t like to see how bad it gets after an hour of riding in solid rain!
Hi this is an update on my previous post about warranty servicing. I’ve done some research and in the UK you need to get your servicing done by the dealers to maintain a warranty. Some manufacturers may make an exception but they’re not obliged to. With cars there’s ‘block exemption’ allows you to get a warranted car serviced by any qualify independent mechanic but it still only applies to vehicles with 3 wheels or more. I thought they’d changed the rule, but sadly bike are still exempt.
Thanks for this Grey-Mountain,
I am in the prcess of raising my list of issues with the dealer (Colchester kawasaki) and so have the warranty document here to hand. Piaggio group T’s&C’s section 2.4. Regarding the vehicle servicing obligations… (ii)… In (sic) the work is performed by third parties not in the Piaggio network - which must in any case be suitably trained and have the necessary equipment in accordance with Piaggio standards and specifications - then the Customer must demonstrate correct and timely adherance to the Vehicle servicing schedule blah blah blah.
Of course, the initial service has zero impact on any of teh issues I am facing which are mostly to do with finish and electronics. The catchy/stuck gearbox when cold is resolving iteself in the main, either due to slightly warmer conditions or running in and loosening up. I also let it run a bit on idle before taking off, I may have begun to do this subconciously. Oh, and the not fuelling has not happened in temparatures above 2 deg C so I am assuming frozen fuel lines and I won’t be raising that.
Anyway, here I go. A 5 month old bike that looks at least 4 years old despite 365 & AC40 in liberal measure. I’ll let you know if meet with much resistance.
My nearest Guzzi dealer stopped doing any Piaggio group bikes (not sure which party made the decision), the dealer I bought my V7 from is two and a half miles away but a new dealer has come online just over an hour away - great, I thought, I can finally get my misty meter looked at.
Pulled the bike out the garage and it wasn’t misty. It was cold (3.9 degrees when I set off) so I thought the mist might appear en route - it does normally worsen as the ride progresses. Nope - stayed clear!
So I got there with nothing to show them (I have photos but that won’t cut it with Piaggio unless the dealer took them apparently).
Will keep people posted. Seems like maybe it’s humidity and temp dependent and today was an anomaly compared to the last three months of ownership… Sod’s Law. Clearly the warranty gods were not smiling on me today!
So the place I purchased my bike form is no longer trading. I have tried contacting the Scottish Piaggio main dealer in Kilmarnock, they recommended contacting Jim Allen in Falkirk, emailed Jim Allen but no response. Messaged Piaggio and they also recommend contacting AMR in Hillington near Glasgow.
Intermittent starting button glitch is starting to get right on my nerves. Corrosion is hopeless on fasteners and black finish on cans is like a negative zebra effect. Down pipes look 20 years old. It’s a bit embarrassing really when in the company of 100k mile BMW K’s with original stainless units and older Guzzi garage queens.
No joy but live in hope - Guzzi ownership is like a marriage that way.
Hi there. Just for your info - my misty digital display unit is being changed as a result of the photos and video footage I sent to the dealer near Nottingham (I’ve had it authorised since Feb and the kit at the dealers waiting)
Thanks, that’s good to know. I’ll tell the dealer I saw today and see if they change their minds. They did say that’s how they handle it with the Harleys (which also suffer the same problem) but that they’ve been a Harley dealer for years and being new to Moto Guzzi they need to follow the direction given to them.
If I get no joy then I’ll drop the Nottingham guys an email with the pictures and see if they can help me as they have you. Presumably it’s MSC?
Hi yeah, it is MSC. I haven’t dealt with them before but they seem very smart and sorted. I’m having a service done there so I don’t know whether that ‘influenced’ matters at all but I’d initially gone to them solely about the misting of the digital console on my 2024 V7 Stone Special Edition after Via Moto said they couldn’t do anything. I just sent the MSC guys pictures and some video and they got it authorised by Piaggio very quicky and ordered the part, which is in Nottingham awaiting installation under warranty.
I hope you get satisfaction from somewhere.